![]() It's still rideable and all but there is a warp now somewhere as I can hear a squeek in my rotor with every revolution. I'm wondering how I'd go about getting an additional rear hub, no fault on their end but I got hit by a truck while riding my radrunner2 thankfully We reduced our speeds drastically and he "lightly" bumped my tire. The bikes have bever given me an issue, Ive fallen plenty and tipped the bike over a couple of times but its quite sturdy. The Rad Power Facebook group has 56,400 members. More like trying to get rid of those entry-level bikes. I am not sure how they’re making money on a 500 bike. Rad Power is one of the earliest eBikes companies in the US and it’s the largest. ![]() Second time I needed some help on adjusting the rear derailleur, and it was a quick and easy call. I had a Rad Power Mini for a few years and it runs well. ![]() They thanked me for my suggestion and mentioned they are always looking for ways to improve their services, that same week they change the text on the page to point out there was no saddle included, and the next week they'd added the item to the store. I called Rad twice for customer service, once after a tiny wreck where I turned to sharp and bounced into an embankment, and pulled the battery connection loose near the bottom bracket. I pointed out how they could maybe add an additional page just for the saddle. They were fast but not so helpful x) at the time I was trying to buy a espresso scooter seat as they had the passenger one that was shown in the image on their sites. Ive never had an issue with customer service, they were actually rather reaponsive to my customer service questions both on facebook and their email system. Need help Click the 'Were online' button in the lower right corner of your screen to connect with a Customer Support agent live.
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